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This section includes answers to questions that are frequently asked about ProAccess, our products, programs and customer service.
If your question isn't answered here, let us hear from you. We'll respond promptly to your email.
Can ProAccess service my company as well as a provider that is located closer to us?
ProAccess clients are located throughout the United States. When the company was formed, our mission was to provide our clients with the
fastest and most comprehensive service available. To accomplish this we have chosen to work with strategic partners who can deliver reliable Internet access and other products and services throughout the world.
Do ProAccess strategic partners have the power we need to insure that our entire membership can be effectively serviced?
ProAccess has carefully chosen its strategic parners to insure that our clients will receive fast and
secure Internet access and services that can be delivered locally, throughout the world. At this time, ProAccess has three primary strategic partners:
- New Horizons Computer Learning Centers, Inc.
- Southwest Cyberport
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New Horizons, our training partner, is the largest computer training company in the world. They offer over 700 hundred regular classes, both at the customer’s site and in over 170 local and international centers in 26 countries
• Southwest Cyberport Internet services provide Website hosting and Internet access over secure, high performance T3 Internet connections.
What is the difference between an Internet Website and a ProAccess PrivateNet™?
A Website is the public portion of a World Wide Web presence. It is that portion of your public Internet presence which can be visited by
anyone through your Home Page. A unique feature of ProAccess Association Partnership program is the inclusion with each packaged Website of a private Intranet which can be accessed only through a user name and password. This
portion of your Website is secure from casual visitors and contains sections which are meant to be accessed only by your staff or clients and customers. All of the Fortune 500 companies have recognized the benefit of having such a
secure Intranet section in which to conduct a portion of their day-to-day business. Some of the initial uses of a PrivateNet may be an in-house staff directory, employee/customer calendar of events, wholesale product pricing,
electronic newsletter, law or regulation alerts, threaded discussion group, special interest bulletin board, etc.
How will ProAccess help us insure that our Website will stand out from the crowd?
There are millions of Websites on the Internet. It is critical that several steps be taken to insure that yours will be located by those who wish
to find you, or by those “surfing” for your type of Website.
Here are some of the steps taken to insure your Website is at the top of the search engine list: ProAccess invisibly places a collection of keywords and descriptive paragraphs within the body of the Website pages. These “meta
names,” as they are called, are stategically placed so that the search engines will return your site as one of the top sites selected by those who use these search engines to locate your type of Website. In addition, ProAccess
announces your site to over a hundred of the most popular Internet search engines such as Yahoo, InfoSeek, AltaVista, etc. Next, is a regular update service to keep your Website material fresh and appealing to repeat
visitors. Also, a statistical report that details the activity within your site right down to the individual link on each page, is available. This will help us modify your site to better meet the actual preferences of your visitors.
These are just a few of the steps taken to insure a high placement within the Search engines.
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